Terms & Conditions of the Fast Track & Aelia Duty Free Promotion

1. The organizer of the promotional campaign (hereinafter also referred to as: Promotion) is Lagardere Duty Free sp. z o.o. seated in Warsaw (02-486), Al. Jerozolimskie 174 (hereinafter referred to as: Organizer).
2. The promotional campaign is valid from October 1, 2022 to September 30, 2023.
3. The promotional campaign concerns Lagardere Duty Free stores located in the restricted area of Warsaw Chopin Airport at Żwirki i Wigury 1 street, named: Aelia Duty Free (perfumery) and Aelia Beauty Natural (cosmetics store).

1. The Promotion Participant (hereinafter referred to as: "Participant") may be a passenger who has a document (ticket) confirming the purchase of a one-time Fast Track, Business Pass Premium service and the holder of the Fast Track, Business Pass, Business Pass Premium at Warsaw Chopin Airport subscription cards who, during the promotional campaign, makes purchases in the Aelia Duty Free Store (perfumery) or Aelia Beauty Natural on the terms set out in these Regulations.
2. On the basis of the ticket or subscription card, the participant receives a 20% discount on perfumes, cosmetics and fashion accessories.
3. The condition for using the discount under the Promotion is to present the ticket confirming the purchase of the Fast Track, Business Pass Premium service or the Fast Track, Business Pass, Business Pass Premium subscription card to the cashier, before choosing the method of payment for purchases in Aelia Duty Free or Aelia Beuty Natural.
4. The discount cannot be combined with other promotions in stores.
5. The ticket entitles to one-time discount.
6. The subscription card entitles you to use the discount multiple times. The subscription card must be valid during the Promotional Campaign.
7. The Participant who is entitled to a discount is not entitled to receive the equivalent of the discount in the form of a cash equivalent.

1. If the Promotion is carried out contrary to the Regulations, the Participant has the right to file a complaint.
2. Complaints should be submitted within 30 days from the date of participation in the promotion (visit to Aelia Duty Free / Aelia Beauty).
3. Complaints may be sent by e-mail to the following address: dutyfree.marketing@lagarderetr.pl and in writing to the following address: Lagardere Duty Free Dział Marketingu [Marketing Department] Al. Jerozolimskie 174 02-486 Warsaw.
4. The complaint should include the following information: contact details – telephone number, e-mail address, a copy of the purchase receipt, the reason for the complaint and the expectation in terms of request / compensation.
5. The Organizer has 30 days from the date of receipt of the Complaint to resolve it. Information on the settlement of the complaint will be provided to the Participant in writing or via e-mail, depending on the form of its sending to the Promotion Organizer.

The Controller of the personal data provided in the form will be Lagardere Duty Free sp. z o.o. ul. Aleje Jerozolimskie 174; 02-486 Warsaw. The data will be processed in order to handle the complaint process, which is our legitimate interest referred to in art. 6 (1) (f) of the GDPR. If, as a result of the complaint, a price reduction or withdrawal from the contract takes place, the complaint form will be included in the accounting documentation and will be stored with it for the period required by law. In addition, the complaint form will be stored until the expiry of the limitation period for claims related to the contract to which the complaint relates. In connection with the handling of the complaint process, the data may be processed by external entities involved in the handling of this process, such as: courier companies, postal operators, banks, law office, hosting providers. Rights related to data processing: the right to request access to data, rectification, deletion or limitation of processing, as well as the right to object to the processing of personal data and the right to submit a complaint to the President of the Personal Data Protection Office (ul. Stawki 2; 00-193 Warsaw). In matters related to the protection of personal data, please contact us at: iodo@lagardere-tr.pl or at the Data Controller's postal address. Data submission is voluntary, but necessary to handle the complaint process.

1. The information contained in the advertising and promotional materials related to the Promotion is of an informative nature. Only the provisions of the Regulations have legal force.
2. The Promotion Regulations are available in Aelia Duty Free, Aelia Beauty Natural and on the website www.aelia.pl.
3. In matters not covered by these Regulations, the provisions of Polish law shall apply.
4. Any disputes arising from the performance of obligations related to the Promotion will be settled by a competent common court.